Customer Communications Supports Great Health Care Operations and Medical Billing.

Let Kaye-Smith help you focus on taking care of your patients, instead of bill processing and print marketing solutions.

Print communications are an unavoidable facet of the health care industry. Medical billing, forms and supplies management, explanation of benefits, patient and provider statements, and medical marketing and branded merchandise all have cost and time requirements that detract from your primary mission. Kaye-Smith’s experience and methodologies with print management services and data management allow you to focus on taking care of patients instead of print marketing solutions.

From our experienced account services teams to our knowledgeable database programmers, Kaye-Smith’s team understands your health care marketing needs. We provide one source for all personalized fulfillment services and data security, removing the burden of coordinating complex projects such custom kitting, in order to achieve your health care communications objectives. Our top-notch warehousing and distribution systems keep the many moving parts of health care member communications organized and easily accessible under one roof. We are a local company, yet we have the resources to offer flexibility for rush orders as well as the convenience of timely, scheduled deliveries.

Kaye-Smith understands the health care industry’s legal and compliance requirements. To ensure data protection and privacy, Kaye-Smith is ISO 27001 certified for Information Security Management. This standard explicitly guarantees that federally required safeguard laws, such as Gramm-Leach-Bliley and HIPAA, are in place and adhered to. Kaye-Smith is also SSAE No. 16 – SOC 2 audited from an accredited third-party examiner.

 Industry expertise to understand unique compliance requirements

 Digital content management systems

 Postal optimization, including in-house, onsite postal verification via Business Mail Entry Unit (BMEU), postal discounts, affidavits of mailing and postage management

In-house print and online inventory management

 Supply chain and inventory management of promotional marketing and branded merchandise

 Data security, with elaborate business continuity and disaster recovery programs

Kaye-Smith understands the health care industry’s legal and compliance requirements.

Want to learn more? Read our Health Care Case Study!

Interested in working with us? Give us a call at 1.800.822.9987 or send us a message.

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