After analyzing the marketplace to find the right partner for statement processing services, Washington Federal has chosen Kaye-Smith to become their outsource provider.
Washington Federal has grown to become the largest bank headquartered in the State of Washington with over $13 billion in assets and over 166 branches in 8 western states.
With new branding and marketing initiatives, Washington Federal sought to align themselves with an organization that could support their infrastructure today and into the future. Kaye-Smith was chosen based on a comfort level with the management team, overall experience and capabilities and account management/customer service team approach.
Washington Federal is in the process of going live with a completely new suite of redesigned financial documents and expects the transition to be completed in the 3rd quarter of 2012.